Site Polices

DELIVERY / SHIPPING POLICY:

• If any cancellation or return required, full delivery charge & cancellation fees applicable.

• Goods only delivered by Company Transport Trailer / Pick-ups / Crane pick-ups 3 ton or 10 ton.

• Regular Material will be delivered within 2-3 working days / Customized material as per delivery as per quantity & material availability .

• Delivery Charges as follows:

  • Delivery Charges on check out page.
  • Dubai / Sharjah / Umm al Quwain: 5 Aed Per LM ( Under 60 Km Max).
  • Ras Al Khaimah: 7 Aed (Under 100 km max ).
  • Abu Dhabi / Fujairah: 10 AED Per LM ( Under 200 Km Max).

RETURN POLICY:

Return only accepted if any material found damaged on the time of receiving within 24 hours time period. Sold Material Cannot be returned.

REFUND POLICY:

Once the orders/items are purchased and payment has been made, we will not accept cancellation of orders or issue any refund except for the below condition.
• Once invoice is generated online, if client need to cancel order / Invoice -10% amount will be deducted from total amount (Minimum 1000 DHS ) refund option available 1 week from date of purchase.

• Refunds will be done only through the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed.

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